FAQs

1. What is the Period Cramp Relief Massager and how does it work?

Our device uses gentle heat and soothing vibrations to help relieve menstrual cramps instantly. It's lightweight, portable, and designed for all-day comfort — whether you're at home, work, or on the go.


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2. Is it safe to use daily?

Yes, absolutely. Our device is made with skin-friendly materials and tested for everyday use. However, we always recommend taking short breaks after long usage sessions.


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3. How long does it take to feel relief?

Most users start to feel relief within 5–10 minutes of using the device. For best results, use it at the first sign of discomfort.


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4. Can men use your products too?

Yes! While our current product is designed specifically for menstrual pain, we are actively developing wellness tools for both men and women. Stay tuned!


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5. How do I charge the device?

Each device comes with a USB charging cable. A full charge usually takes around 1.5–2 hours and can last multiple sessions depending on the intensity level used.


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6. Do you ship all over India?

Yes, we ship pan-India. Standard delivery time is 4–7 business days, depending on your location.


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7. Can I return or exchange the product?

We offer a 7-day return policy for defective or damaged items. For hygiene reasons, we do not accept returns on used products unless there's a valid issue. Please contact us at getreliva@gmail.com for return support.


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8. How can I contact customer support?

You can reach us anytime at:
📧 Email: getreliva@gmail.com
📱 WhatsApp: +91 90279 08077
Our team usually replies within 24 hours.


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9. Do you plan to add more health-related products?

Absolutely! GetReliva is committed to creating innovative, effective wellness products — not just for women, but for everyone. From pain relief to posture and stress support, we’re working to bring smart self-care solutions to your doorstep.